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Workshop

Navigating Difficult Conversations: Turn Tension into Progress™

Lead the tension of difficult conversations into making progress

According to a recent study, 65% of people worry about how the other person will react to having a difficult conversation. It’s common for people to avoid difficult conversations or handle them poorly because they feel unprepared or afraid to address challenging issues.

While avoiding difficult conversations may lead to temporary relief, the true underlying issues persist, eventually building into larger problems. Growth happens in effectively addressing challenging issues—both for individuals and organizations.

Join us in helping your workforce shift from the tension of difficult conversations to making progress on important issues.

CHECK SCHEDULE AND REGISTER

Workshop Date Time Language Fee Registration
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To learn more about this workshop, please click here.

Click here to view our 2026 Public Workshop Calendar.

HOW YOU WILL BENEFIT:
  • Set a clear and collaborative tone from the start of the conversation.
  • Notice emotions in yourself and others that may impact the conversation.
  • Respond to emotional reactions in the moment to keep the conversation productive.
  • Practice a range of skills and become better equipped to navigate difficult conversations.
three people doing high fives.

WHO SHOULD ATTEND:

This course is suitable for all levels of working professionals looking at equipping themselves with effective communications skills, typically in conducting or receiving difficult conversations.

TERMS AND CONDITIONS

By signing up our events or workshops, and submitting the registration form, you agree to our terms & conditions.

  1. Registration is on a first-come-first-served basis.
  2. The registration fee is payable in advance, and all fees paid are non-refundable.
  3. Once the registration is received by Franklin Covey HK Limited, cancellation is not allowed, but substitutions will be accepted in the event that a registrant is unable to attend.
  4. Franklin Covey HK Limited reserves the right to reject an enrolment at any time.
  5. Franklin Covey HK Limited reserves the right to cancel, modify or postpone the program due to unforeseen circumstances.
  6. The Program(s) and materials, whether or not protected by copyright, are not to be copied, recycled, reused or reproduced without the prior written approval of Licensor